Where do I start? The entire team are the best, Jay, Malcom, TJ and Brian were the workhorses that got the ball rolling on a beautiful 2010 Softail Custom, then off to Mike who sealed the deal. These guys are fun, professional and informative making the whole experience effortless, they literally made me feel like family. In fact, the experience was so good I went back and picked up a brand new 2023 Street Glide for the long rides. The service department are second to none, they took the time to tweak the bikes to make sure they were a perfect fit for me and the wife. Shout out to Bubba for deliveries right to my front door. Can't forget parts, Fozzy really knows his stuff, he has already begun helping me with the typical 3 year journey on customizing my new rides. Can't forget the beautiful ladies of apparel, they are the first people to great you as you walk thru the door, always smiling making you feel welcome, not to mention helping you get your HD merch on. Last but not least, a huge shout out to George and Brenda at the Riding Academy. If you are a new rider or a grizzled vet, I highly recommend taking their riding class. I've had my motorcycle license since I was 16 (now 58) but because I was off a bike for many years I decided to take the class, and I'm here to tell you their training put me in a much safer place with 2 tires down. If you're thinking of buying your first bike or upgrading to something new I encourage anyone to make Mike Bruno's Northshore HD your first choice. Trust me they are the only choice. Thank you all, and God Bless Keith Baker (Employee: Jay Frame, Malcolm Parfait, Terryl Jordan, Mike Landry, Brian Elliott, Kyle Scivicque, Paul "Fozzy" Fosnaugh, Richard "Bubba" Ard)